Whether you are a consumer, a business, a farmer or a student there is something on the Cumbria Trading Standards site for you:
Consumers: Advice on your rights and how to complain
Businesses: Trade advice, the ability to get licences, new-start information and our calibration service
Farmers, Keepers, and Transporters of Livestock: Details of activities requiring registration and external links to information on livestock movement and identification and animal health & welfare
Access the Cumbria Trading Standards web portal: http://www.cumbria.gov.uk/tradingstandards/
Email Cumbria Trading Standards: trading.standards@cumbria.gov.uk
Start-Up Business Support
Cumbria Trading Standards receives many enquiries in relation to start-up business for the following areas:
Food labelling – the law and how to comply with safe eating with food allergens
Cosmetic Products – how to label and comply with product safety legislation
Weights and Measures – obtaining the correct trade equipment and how to label packages for trade
Alcohol – the law and equipment that is required
Consumer Rights Act 2015 – the law for goods and services, returns, unfair contract terms and on-line sales
These downloadable guides below are an excellent source of information for new businesses.
Food Allergy Advice for Caterers: Download the guide here
Weighing Equipment in use for Trade: Download the guide here
Average Quantity Guide: Download the guide here
Further Information
Business Companion: https://www.businesscompanion.info/
Trading Standards Officer, Trading Standards, Cumbria County Council, Economy and Infastructure, County Offices, Busher Walk, Kendal, Cumbria, LA9 4RQ
South Area Offices
Barrow Fire Station,
Phoenix Road,
Barow-in-Furness,
LA14 2NS
Tel: 01539 713594
Fax: 01229 404052
Email: trading.standards@cumbria.gov.uk
South Lakeland House,
Lowther Street,
Kendal,
LA9 4DQ
Tel: 01539 713594
Fax: 01539 713592
Email: trading.standards@cumbria.gov.uk
North Area Offices
Carlisle East Community
Fire Station, Eastern Way,
Carlisle,
CA1 3RA
Tel: 01539 713594
Fax: 01228 227449
Email: trading.standards@cumbria.gov.uk
Workington Community
Fire Station, Moorclose Road,
Workington,
CA14 5BF
Tel: 01539 713594
Fax: 01900 706195
Email: trading.standards@cumbria.gov.uk
Cumbria Trading Standards on Twitter: https://twitter.com/cumbriats
Cumbria Trading Standards on Facebook: https://www.facebook.com/cumbriats
For free, confidential and impartial advice on consumer issues call the Citizens Advice Consumer Helpline on 03454 04 05 06 or visit https://www.citizensadvice.org.uk/
Protect your business against fraud
Research commissioned by Barclays Bank reveals that almost half of SMEs have been targeted by fraudsters, and one-in-four of these has fallen victim.
Where businesses are caught out, the average cost is £35,000.
To mark Scams Awareness Month, Will Hayhurst of Cumbria Trading Standards looks at what businesses can do to protect themselves against the fraudsters.
To report fraud or attempted fraud, contact Action Fraud.
For advice on cybersecurity click here, for information on the Cyber Essentials scheme click here and for information on the Cyber Aware campaign click here.