Trade Finance and Insurance Solutions

Local Authorities and Business

Trading Standards Guidance for Businesses

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Whether you are a consumer, a business, a farmer or a student there is something on the Cumbria Trading Standards site for you:

Consumers: Advice on your rights and how to complain

Businesses: Trade advice, the ability to get licences, new-start information and our calibration service

Farmers, Keepers, and Transporters of Livestock: Details of activities requiring registration and external links to information on livestock movement and identification and animal health & welfare

Access the Cumbria Trading Standards web portal:

Email Cumbria Trading Standards:

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Start-Up Business Support

Cumbria Trading Standards receives many enquiries in relation to start-up business for the following areas:

Food labelling – the law and how to comply with safe eating with food allergens

Cosmetic Products – how to label and comply with product safety legislation

Weights and Measures – obtaining the correct trade equipment and how to label packages for trade

Alcohol – the law and equipment that is required

Consumer Rights Act 2015 – the law for goods and services, returns, unfair contract terms and on-line sales

These downloadable guides below are an excellent source of information for new businesses.

Food Allergy Advice for Caterers: Download the guide here

Weighing Equipment in use for Trade: Download the guide here

Average Quantity Guide: Download the guide here

Further Information

Business Companion:

Trading Standards Officer, Trading Standards, Cumbria County Council, Economy and Infastructure, County Offices, Busher Walk, Kendal, Cumbria, LA9 4RQ

South Area Offices

Barrow Fire Station,
Phoenix Road,
LA14 2NS
Tel: 01539 713594
Fax: 01229 404052

South Lakeland House,
Lowther Street,
Tel: 01539 713594
Fax: 01539 713592

North Area Offices

Carlisle East Community
Fire Station, Eastern Way,
Tel: 01539 713594
Fax: 01228 227449

Workington Community
Fire Station, Moorclose Road,
CA14 5BF
Tel: 01539 713594
Fax: 01900 706195

Cumbria Trading Standards on Twitter:

Cumbria Trading Standards on Facebook:

For free, confidential and impartial advice on consumer issues call the Citizens Advice Consumer Helpline on 03454 04 05 06 or visit

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Protect your business against fraud

Scam call

Research commissioned by Barclays Bank reveals that almost half of SMEs have been targeted by fraudsters, and one-in-four of these has fallen victim.

Where businesses are caught out, the average cost is £35,000.

To mark Scams Awareness Month, Will Hayhurst of Cumbria Trading Standards looks at what businesses can do to protect themselves against the fraudsters.

To report fraud or attempted fraud, contact Action Fraud.

For advice on cybersecurity click here, for information on the Cyber Essentials scheme click here and for information on the Cyber Aware campaign click here.