Business Support

Growth Hub Training & Events

We run a number of workshops on a range of topics throughout the year. To book a place on any of the below sessions, please email info@cumbriagrowthhub.co.uk.

Here are the details of the latest events for your diary:


Introduction to Exporting

Date: Tuesday 19th March 2024
Time: 10am – 4:30pm
Price: £15 +VAT Chamber members, £25 +VAT non-members
Venue: Komatsu Forest Ltd (Board room), Unit 6, Carlisle Airport, Airport Industrial Estate, Carlisle, CA6 4NW

Are you interested in learning how selling your product or service overseas could help you grow your business?  Join us for a workshop with the Department for Business and Trade that will introduce you to the benefits of trading overseas and what you need to do to make your exporting journey a success.  In this interactive session, we will provide you with practical and no-nonsense advice that you need to get your exporting journey started.  We’ll cover things including choosing the right markets, doing effective research, getting your marketing message right and where to find help and support.

Lunch & refreshments will be provided.

Simon Crosby leads the advisory team for the Department for Business & Trade (DBT) in the North East and Cumbria.  Simon has 15 years’ business development experience in the engineering and consumer goods markets throughout Asia, Europe and North America. Having worked with companies including Elfab, Grove Europe and Domnick Hunter, Simon has first-hand experience of building multi-million-pound distribution networks, business development with major retailers and the creation of B2C fulfilment channels.  Simon is the DBT regional lead for Canada, the USA and Mexico.

Book Here


Every Customer is a VIP: How to Consistently Deliver a 5-Star Customer Experience

Date: Thursday 21st March 2024
Time: 10am to 4pm
Price: £140 +VAT Chamber members / £175 +VAT non-members
Venue: Online

It doesn’t matter what market sector you’re in, or what you are selling. The fact is EVERY business is capable of delivering a 5-star service. This workshop will help you deliver a 5-Star customer experience every time.

We will explore the essential elements of the customer experience and how to raise the bar on your day-to-day customer service. Your customers will love you for it.

Workshop Includes:

  • Introduction: Why Satisfied is No Longer Good Enough
  • Difference Between 3*, 4* and 5* Service
  • Customer Needs, Wants & Expectations
  • Moments of Truth and Why They Matter
  • Dissatisfied, Satisfied and Highly Satisfied
  • How to Delight Your Customer So They Come Back for More

Book Here


Create your commercial marketing strategy

Date: Tuesdays 16th April, 14th May, 21st May & 11th June (four module training)
Time: 10am – 12noon
Price: £300 +VAT Chamber members, £350 +VAT non-members
Venue: Online

Module 1 – How to ignite your vision, values and offering

  • See what the marketing process looks like so it can power your business performance
  • Start to create a marketing plan that enables your business vision to breathe
  • Learn how to harness your knowledge & expertise in order to reach your goals
  • Save time and money by staying connected to a plan built with shape and structure

Module 2 – How to optimise your voice in your community

  • See how to connect your communications to your clients, prospects and business vision
  • Expand your marketing plan so it offers ideas, solutions and opportunities
  • Learn how to harness your knowledge & expertise in order to reach your goals
  • Save time and money by staying connected to a plan built with shape and structure

Module 3 – How to harness insights to fuel your success

  • See how to connect your market insights to your communications, clients and business vision
  • Power up your plan so it feeds your vision and ambition for success
  • Learn how to harness your knowledge & expertise in order to reach your goals
  • Save time and money by staying connected to a plan built with shape and structure

Module 4 – How to supercharge your clients to power your future

  • See how to connect your clients to your success
  • Supercharge your plan and learn how to encourage referrals and testimonials
  • Learn how to harness your knowledge & expertise in order to reach your goals
  • Save time and money by staying connected to a plan built with shape and structure

Book Here


Pure Lakes Skincare site tour

Date: Thursday 18th April
Time: 10am – 12noon
Price: £20 +VAT
Venue: 7 Bryers Fold, Far Sawrey, Ambleside, LA22 0LL

Pure Lakes Skincare Ltd is a natural & organic skincare manufacturer based in the village of Far Sawrey, near Hawkshead.

Their routes to market are hospitality, third-party retail & e-commerce, and they make a variety of own-brand and private / white label products.

All the packaging used by Pure Lakes is sustainable and sourced from as close to home as possible, and the ingredient set is entirely plant-based & biodegradable.’

The tour will include:

  • a short tour of the site
  • Sit down Q&A with refreshments

Book Here


Time Management and Prioritisation

Date: Thursday 18th April
Time: 1pm – 4pm
Price: £50 +VAT Chamber members, £75 +VAT non-members
Venue: Online

Learn how to manage your time more efficiently through guided discussions and class exercises.

This course will cover the following areas:

  • Setting goals to manage your time and complete workload
  • How to plan efficiently
  • Online time management tools
  • Looking at your multi-tasking skills

Delegates will have the opportunity to explore the subject through a mix of training materials and guided discussions/class exercises.

Book Here


The Dynamics of a Great Leader

Date: Tuesday 23rd April 2024
Time: 9:30am – 4:30pm
Price: £140 +VAT Chamber members, £175 +VAT non-members
Venue: Cumbria Chamber of Commerce, 3rd Floor Broadacre House, 16-20 Lowther Street, Carlisle, CA3 8DA

This workshop will allow participants to explore the dynamics of what makes a Great Leader and to better understand their own leadership style and capabilities. The workshop will also help leaders to understand if they have the right leadership structure in place to deliver their vision and goals.

  • What is leadership? Explore what leadership is and why and how it’s different to management
  • Leadership styles: introduce situational, transformational, and authentic leadership styles, how they interact and when best to use them
  • What makes a great leader? Study successful leaders considering the style they used and their effectiveness in different settings
  • Understand your own leadership style: prior to the workshop participants will complete a leadership assessment which will be used to understand their leadership style
  • Tools and techniques: introduce and test drive a range of tools and techniques that participants can use to develop their leadership capabilities and to get the best out of their people

Book Here


Basics of Human Resources for Managers

Date: Wednesday 24th April 2024
Time: 9:30am – 12:30pm
Price: £50 +VAT Chamber members, £75 +VAT non-members
Venue: Online

This half-day workshop aims to provide managers with a comprehensive understanding of HR basics, enabling them to navigate HR-related challenges effectively and contribute to creating a positive and compliant work environment.

Book Here


Sales, Pricing and Profit

Date: Thursday, 25th April 2024
Time: 9.30am – 12.30pm
Price: £50 +VAT Chamber members / £75 + VAT non members
Venue: Online via Zoom

Demystifying sales and building the tools for profitable actions. Sales is fun and enjoyable if you understand how to do it right. There are a few simple steps to successful selling and participants will learn what these are and how to apply them. This workshop will help attendees to love sales by serving their customers better.

This workshop will help participants to define and understand the fundamentals of selling via framing the sales process with two basic models (the Sales Cycle and a Sales forecasting model) whilst also exploring how to develop the necessary sales skills.

Participants are reminded that sales is not just a numbers game. The better they target their ideal customers and understand their needs and wants, the more sales they will make. A core focus is on helping them build a pricing approach to support sustained profitable sales. We introduce and define the terms – price, cost, and value. These are integral to understanding how to work out a break-even point within a business.

Attendees will leave feeling more confident about sales and where it supports and fits with the other functions of their business. The trainer is an experienced salesperson, across multiple markets and sectors, who can share those experiences, whilst also being a small business owner himself. He has helped thousands of small businesses to fall in love with sales and have more fun selling.

Book Here


Maximise the Profit from your Existing Customers

Date: Wednesday 1st May 2024
Time: 9:30am – 4pm
Price: £140 +VAT Chamber members, £175 +VAT non-members
Venue: Online

The business growth challenge for many business centres on new customers when there are often so many opportunities with existing ones that are missed.  In this workshop Lee will introduce the audience to the key elements of growing existing customers relationships and how portfolio analysis, share of wallet and customer profiling has helped companies like Tesco and Ford grow.

Book Here


Delivering Training with Confidence

Date: Tuesday 7th May 2024
Time: 9am to 1pm
Price: £50 +VAT members / £75 + VAT non-members
Venue: Online

Delivering any type of training event takes time: time to design the content, to identify aims and objectives, to familiarise yourself with the material, to consider delegate needs, to think about what delegate behaviours you could encounter and how to deal with them, to prepare the environment…..the list goes on. There are multiple elements to consider, the more prepared you are the more effective the training event will be.

This online workshop explores how to be a confident trainer by considering essential elements of delivering training and looking at Adult Learning Theories and how to apply these to make the training more effective.

  • The Training Cycle
  • Adult Learning Theories and Principles
  • Characteristics of an Effective Trainer
  • Effective Communication
  • Presenting with Confidence
  • Preparation is Key (What to prepare, how, when etc)
  • Managing Delegate Behaviours

This course takes place online

Book Here


HOW TO START YOUR OWN PODCAST

Date: Tuesday, 14th May 2024
Time: 10am – 5pm
Price: £140 +VAT Chamber members / £175 + VAT non members
Venue: Online

Discover all things podcasting: learn how to plan, write and publish your own podcast.

This new exciting medium has the power to connect with new and existing customers and clients, raise your profile and boost visibility for your product, service or project.

Starting from scratch you’ll develop your ideas into a fully-fledged podcast which you’ll learn to produce in this day-long workshop.

You will explore podcasting structure, production and publication with hands-on learning including demos, practical exercises and real-world case studies.

This online workshop is led by veteran broadcast journalist, award-winning radio documentary maker and podcast producer Rob Cave.

With 20 years’ experience at the BBC working on programmes such as File on 4, You and Yours and 5 Live Investigates he brings his world-class skills to the course which covers:

  • What is a podcast: fact from fiction.
  • Why podcasts matter; why are you podcasting? and secrets to success.
  • What kind of podcast do you want to make: chat or narrative?
  • The three stages of making all podcasts: pre-production, recording and editing.
  • Podcast practicalities: tips about what language works best in audio, recording using a smartphone, how to edit well and tips, hints and hacks for capturing ‘clean’ recordings.
  • The lowdown on various podcast platforms and how to publish on them.

You’ll come away knowing how podcasts work and why, brimming with confidence and ideas and with an understanding of the kit and equipment needed to make a professional-sounding podcast.

Book Here


Introduction to Excel

Date: Thursday, 16th May 2024
Time: 9.30am – 4.30pm
Price: £120 +VAT Chamber members / £199 + VAT non members
Venue: Quaker Tapestry Museum, Friends Meeting House, Stramongate, Kendal, LA9 4BH

This is a one-day training course structured into 6 modules. Commencing 9.30am we will have an introduction then the course will commence at 10.00am. Lunch will be served from 12.00pm – 12.30pm. We aim to be finished for 4.30pm.

COURSE AIMS
This training course is designed to familiarise users with the main features of Microsoft Office Excel. It is entirely ‘hands on’, so those attending will get practice in creating and modifying actual spreadsheets. Please bring along your laptop to get the most from the course.

TARGET AUDIENCE
The course is intended for new users of Microsoft Excel 2007, 2010, 2013 or 2016 who want to become productive in the shortest possible time. Delegates should be familiar with using a PC with the Microsoft Windows operating system, but no prior experience with Excel is required.

PLEASE NOTE: VERSIONS COVERED This course covers 2010, 2013, 2016 and Office 365 versions

Book Here


Divorce and its implications on your business

Date: Monday, 20th May 2024
Time: 10am – 10.45am
Price: £10 + VAT
Venue: Online

Business owners have an added layer of stress and worry when it comes to divorce because they have to consider the impact a divorce may have on the future of their business.
Lisa Bell of Progression Solicitors will explore how a court may deal with a business in divorce i.e. whether a business will be valued and if so, how, as well as the potential outcomes for your business as part of any financial settlement, whether this be a sale of the business, a transfer of shares or offsetting.
Lisa will also explore how those involved in business may try and protect themselves from the impact of a divorce whether it be their own divorce or a divorce of their business partner.
There will also be opportunity to ask Lisa questions.

Book Here


Emergency First Aid at Work

Date: Thursday, 23rd of May 2024
Time: 10am – 5pm
Price: £135 +VAT Chamber members / £170 + VAT non members
Venue: Roundthorn Country House, Penrith, CA11 8SJ

What does Emergency First Aid at Work cover?

  • First Aid responsibilities
  • Reporting incidents and near misses
  • Assessing an incident
  • Managing infection
  • Dealing with an unresponsive casualty
  • Performing effective CPR
  • How to use a defibrillator (AED)
  • Treating for hypovolaemic shock
  • Chocking
  • Dealing with minor bleeds
  • Dealing with minor burns
  • Help someone having a seizure
  • Treating minor injuries
  • Treating anaphylactic shock

This course meets the requirements of the Health & Safety (First Aid) Regulations 1981 (Northern Ireland 1982). The course is delivered and assessed by Skills Shop in accordance with current Resuscitation Council UK guidelines.

Book Here


Productivity and Innovation

Date: Thursday 23rd May 2024
Time: 1pm to 4.30pm
Price: £50 +VAT members / £75 + VAT non-members
Venue: Online

This workshop will help you to understand what productivity is and how to monitor performance. You will learn how to run process mapping sessions, ultimately looking at the current state of the process and identifying opportunities for improvement.

You will also learn about innovation and how this can inform you of performance, and help to introduce new innovation to help improve productivity.

Book Here


Developing personal resilience

Date: Wednesday 5th June 2024
Time: 9.30am to 12.30pm
Price: £50 +VAT members / £75 + VAT non-members
Venue: Online

This half day course will cover the following areas:

  • Drawing up a definition of resilience
  • What happens when you are resilient
  • How to build resilience in the workplace
  • The unexpected benefits of being wrong and how to create success out of failure

Book Here


Creating and understanding your brand & positioning

Date: Wednesday 12th June 2024
Time: 9.30am to 4pm
Price: £140 +VAT members / £175 + VAT non-members
Venue: Cumbria Chamber of Commerce, 3rd Floor Broadacre House, 16-20 Lowther Street, Carlisle, CA3 8DA

This training session starts by giving the participants a top level understanding of the difference between a brand and branding. This is important to give everyone a good foundation as to why a strong brand really will help their business grow and how it differs, but feeds into, their logo and visual identity. We then cover the important elements of their brand and how to define them – covering their ‘Why’, brand values, vision, mission statement and brand positioning. They will learn how to develop their own brand strategy using our step-by-step framework and interactive guide that will provide and become their brand strategy.

Book Here


Managing difficult conversations

Date: Wednesday 19th June 2024
Time: 9.30am to 12.30pm
Price: £50 +VAT members / £75 + VAT non-members
Venue: Online

For those dealing with the public face to face/on the phone.

More information coming soon…

Book Here


Intermediate Excel

Date: Thursday, 20th June 2024
Time: 9.30am – 4.30pm
Price: £120 +VAT Chamber members / £199 + VAT non members
Venue: Quaker Tapestry Museum, Friends Meeting House, Stramongate, Kendal, LA9 4BH

DURATION
This is a one-day training course structured into 7 modules. Commencing 9.30am we will have an introduction then the course will commence at 10.00am. We aim to be finished for 4.30pm.

COURSE AIMS
This training course is designed to familiarise users with the main features of Microsoft Office Excel. It is entirely ‘hands on’, so those attending will get practice in creating and modifying actual spreadsheets. Please bring along your laptop to get the most from the course.

TARGET AUDIENCE
The course is intended for new users of Microsoft Excel 2007, 2010, 2013 or 2016 who want to become productive in the shortest possible time. Delegates should be familiar with using a PC with the Microsoft Windows operating system, and basic prior experience with Excel is required.

PLEASE NOTE: VERSIONS COVERED This course covers 2010, 2013, 2016 and Office 365 versions

Book Here


Hospitality Sells

Date: Tuesday 25th June 2024
Time: 9.30am to 4.30pm
Price: £200 +VAT Chamber members & Cumbria Tourism members / £250 + VAT non-members
Venue: Cumbria Tourism, Windermere Road, Staveley, Kendal LA8 9PL

There are lots of well-established hospitality businesses delivering excellent service and food across Cumbria and The Lakes. Competition is high. This training course is ideal for anyone who works in your business but especially front of house or anyone associated with improving their performance such as managers, leaders or trainers.

Maximising sales, increasing average spend per head and improving selling of additional courses is a challenge, especially in financially challenging times. This workshop will address these challenges and help you deal with them now and in the future. A fantastic investment at the start of a holiday season.

Why attend this workshop?

1. Your front of house teams may deliver a fantastic guest experience but might be reluctant to ‘sell’
2. You may have some inconsistency between servers
3. You’d like to make additional sales in your business maximising the amount of money each guest spends
4. You’d like to develop a sales mentality and improve sales performance in your front of house teams
5. You want to safeguard future performance by generating a responsibility for the important numbers in your business among your team

By the end of this workshop all delegates will:

1. Understand sales and human behaviour around this subject
2. Develop a sales mentality and be able to improve sales performance
3. Have the ability to enhance the guest experience through improved engagement
4. Be able to bring your menu to life and make excellent recommendations
5. Know how to increase average spend per head selling more courses such as starters and desserts
6. Learn some simple, easy (secret) techniques to improve sales
7. Have extended practice time so that you leave ‘ready to go’
8. Be able to help you safeguard future performance helping other team members sell more

What do I need to bring?

1. All of your menu’s
2. Information on anything else you’d like to sell more of
3. A random object or two from your home or workplace. The more random the better. Really random, we dare you!

Book Here


TikTok and Instagram for Business

Date: Wednesday 26th June 2024
Time: 1pm to 4pm
Price: £50 +VAT members / £75 + VAT non-members
Venue: Online

Back again by popular demand is Liz and Darren at DigiEnable – TikTok and Instagram for Business Workshop!

As of last year, 9 out of 10 adults in the UK owned a smartphone, but do you feel you’re using it to its full potential? We’ve come a long way since the days of Nokia 3310s and spending hours playing Snake. The modern smartphone is much more than just a computer in your pocket. It’s a communication tool, and video camera, a podcasting tool and more. In fact, more recent social platforms such as Instagram and TikTok are almost exclusively populated by smartphones and tablet created content, meaning that little device you have in your pocket is key to your entire content marketing strategy.

Join us in this online workshop where we will give you everything you need to make full use of your smartphone to create video content for socials. If you think TikTok is all dance trends and young people, you couldn’t be more wrong! With the number of users expected to reach 24 million per month in the UK by the end of this year, it’s a platform that businesses cannot afford to ignore.

By the end of this session you will know:

  • How to optimise your Instagram account.
  • Launch a TikTok channel.
  • Create your first video on both platforms
  • Super-user tips for playing the platforms algorithm games.

Book Here


Marketing Strategy Workshop

Date: Wednesday 3rd July 2024
Time: 9.30am to 4pm
Price: £140 +VAT members / £175 + VAT non-members
Venue: Cumbria Chamber of Commerce, 3rd Floor Broadacre House, 16-20 Lowther Street, Carlisle, CA3 8DA

This workshop takes a hands-on approach into learning and understanding what elements are required to develop a well-planned, actionable and measurable marketing plan for a business, whether they are a startup or SME. It includes advice on setting marketing goals, tools to help carry out market and audience research, recommendations for the most relevant channels for their business and what tactics and actions they should consider to successfully reach and convert their audience.. Participants will be given our interactive marketing strategy document which sets out each stage of planning their marketing. They will learn how to develop integrated, on and offline marketing campaigns and understand which tactics, resources and budget is required to help them achieve their overall business and marketing goals.

The participant will learn:

  • The importance of research – competitor analysis, audience research and SWOT analysis.
  • How to establish appropriate marketing objectives, linking to their overall business goals.
  • How to define a suitable target audience and how to build a customer persona for their customers using our simple templates
  • How to structure and develop an effective marketing strategy for their business
  • Setting out a multi-channel activity plan, including the different channels (traditional print, PR, email marketing, website, social media, PPC & Paid Social, etc.) budgeting and allocating resources. They will be provided with a planning gantt chart template for implementation.
  • Understand the different stages of a customer buying cycle and what actions/content is required to move your customers down the funnel.
  • How to use monitoring tools to track the success of your campaigns and return on investment.

Deliverables & Takeaways

  1. Interactive marketing strategy template
  2. Competitor analysis template & audience persona building template
  3. Marketing activity planning template, with scheduling, resources, budget allocation and monitoring.
  4. Customer buying cycle guide

Book Here


Delivering a Profitable Project

Date: Thursday 4th July 2024
Time: 9am to 12.30pm
Price: £80 +VAT members / £110 + VAT non-members
Venue: Online

Practical strategies from bid to completion

This workshop covers how to run a profitable project, from tender through project launch and delivery, to completion.

After this half-day course participants will be able to:

  • Understand client needs and requirements to create a competitive bid
  • Apply team-building and communication strategies to align sales and operations teams
  • Implement pricing strategies, including calculating costs, and factoring in profit margins
  • Create and manage timelines to meet project deadlines
  • Identify, assess and manage project risks
  • Use effective stakeholder communication and expectation management
  • Apply financial management strategies for creating and managing budgets, tracking expenses, and analysing project profitability
  • Conduct post-project reviews, identifying areas for improvement, and capturing lessons learned
  • Implement strategies for effective project closeout

Book Here


Engaging Teams in Peak Performance

Date: Tuesday 9th July 2024
Time: 1pm to 4pm
Price: £65 +VAT members / £80 + VAT non-members
Venue: Online

Objective: This fun and interactive half-day workshop are designed to equip participants with practical skills and strategies for effectively managing and optimising team performance. Through engaging activities and discussions, attendees will gain insights into team dynamics, communication, goal setting, and motivation.

Note: This workshop is designed to be interactive and enjoyable while delivering valuable insights into managing team performance effectively. Participants will leave with actionable strategies and a renewed enthusiasm for enhancing their teams’ performance.

Book Here


Advanced Excel

Date: Thursday, 11th July 2024
Time: 9.30am – 4.30pm
Price: £120 +VAT Chamber members / £199 + VAT non members
Venue: Quaker Tapestry Museum, Friends Meeting House, Stramongate, Kendal, LA9 4BH

DURATION
This is a one-day training course structured into 7 modules. Commencing 9.00am we will have an introduction then the course will commence at 9.30. We aim to be finished for 4.00pm.

COURSE AIMS
This training course is designed to familiarise users with the main features of Microsoft Office Excel. It is entirely ‘hands on’, so those attending will get practice in creating and modifying actual spreadsheets.
Please bring along your laptop to get the most from the course.

TARGET AUDIENCE
The course is intended for more competent users of Microsoft Excel 2007, 2010, 2013 or 2016 who want to become productive in the shortest possible time. Delegates should be familiar with using a PC with the Microsoft Windows operating system, and prior experience with Excel is required.

PLEASE NOTE: VERSIONS COVERED This course covers 2010, 2013, 2016 and Office 365 versions

Book Here


Sales Theory

Date: Tuesday 16th July 2024
Time: 9.30am to 4.30pm
Price: £200 +VAT members / £250 + VAT non-members
Venue: Energus, Blackwood Road, Lillyhall Industrial Estate, Workington, CA14 4JW

Join us for a comprehensive sales theory course covering:
1. The most important part of selling
2. Types of selling
3. The buyer journey
4. Structuring the sales conversation
5. Building a pitch
6. Objection handling
By the end of this training delegates will:

  • understand that every interaction is an opportunity to create positive connections;
  • understand a range of approaches to selling
  • will have practised building rapport and aligning their product / service to their client’s / stakeholder’s needs
  • will know how to create business plans / account management plans / relationship management plans that can generate long term growth

Delivered by Ian Graham of Swayed Greyhound

Book Here


Lean manufacture – continuous improvement culture

Date: Thursday 5th September 2024
Time: 9am to 12.30pm
Price: £50 +VAT members / £75 + VAT non-members
Venue: Online

As your business flourishes and evolves, its growth becomes organic, influencing the development of systems, processes, and people. However, the natural progression often leads to outdated systems and processes that no longer serve their purpose. Unfortunately, at this stage, staff members may find themselves set in their ways, lacking the skills to identify areas for improvement.

Introducing our Lean Awareness Training Course – the key to unlocking enhanced performance, heightened productivity, and a transformative shift towards a culture of continuous improvement. Tailored for anyone seeking to elevate their business, this program equips participants with the skills and knowledge necessary to thrive in today’s dynamic corporate landscape.

What You’ll Gain:

🌐 Insight into distinguishing between Value-Add and Non-Value-Add activities

🔄 Understanding of the 9 wastes and their impact on efficiency

🔧 Mastery of tools and techniques to optimize systems and processes

Join us on a journey that has empowered successful businesses worldwide. Once embedded in your organization, these techniques catalyse a cultural transformation towards continuous improvement. Experience a workforce that consistently identifies opportunities for enhancement and possesses the tools and techniques to drive meaningful improvements.

Supercharge your business with Lean Awareness Training – where innovation meets efficiency, and success becomes a continuous journey! 💡📈

Book Here


IP: What’s all the fuss about?

Date: Thursday 19th September 2024
Time: 9am to 1pm
Price: £80 +VAT members / £110 + VAT non-members
Venue: Online

Discover the difference between Intellectual Assets (IA), Intellectual Property (IP) and Intellectual Capital (IC), how to identify them in your business, and how to protect and grow them to your financial and strategic advantage.

As a result of this engaging half-day online workshop, you will be able to:

  1. Understand what Intellectual Assets (IA), Intellectual Property (IP) and Intellectual Capital (IC) are and why they are important to every business
  2. Learn how to develop and manage an IP strategy
  3. Understand the four key types of IP, the pros, the cons and the risks
  4. Understand the value of IA/IP in your business and commercialisation options

The workshop will be interactive with opportunities for you to demonstrate and challenge your current understanding of IP and discuss examples relevant to your business.

Book Here


Introduction to Excel

Date: Wednesday, 25th September 2024
Time: 9am to 4pm
Price: £120 +VAT Chamber members / £199 + VAT non members
Venue: Winters Park Conference Centre, Penrith, Cumbria, CA11 8RQ

This is a one-day training course structured into 6 modules. Commencing 9.00am We will have an introduction then the course will commence at 09.30am. Lunch will be served from 12.00pm – 12.30pm. We aim to be finished for 4.00pm.

COURSE AIMS
This training course is designed to familiarise users with the main features of Microsoft Office Excel. It is entirely ‘hands on’, so those attending will get practice in creating and modifying actual spreadsheets. Please bring along your laptop to get the most from the course.

TARGET AUDIENCE
The course is intended for new users of Microsoft Excel 2007, 2010, 2013 or 2016 who want to become productive in the shortest possible time. Delegates should be familiar with using a PC with the Microsoft Windows operating system, but no prior experience with Excel is required.

PLEASE NOTE: VERSIONS COVERED This course covers 2010, 2013, 2016 and Office 365 versions

Book Here


Succession planning

Date: Tuesday 8th October 2024
Time: 9am to 10.30pm and 11am to 12.30pm (two sessions)
Price: £100 +VAT members / £140 + VAT non-members
Venue: Online

Developing a Plan for succession brings clarity to strategic planning and builds confidence.

Key considerations include:

  • What do you want the business to “look like” when you “hand things over”
  • When to start planning
  • Team Development
  • Succession “handover” Planning
  • What do you want your role to look like
  • Risk Management

Plus if succession is driven by a business sale/ management buy out – other key factors will include

  • Business Value
  • Buyer Readiness
  • Access to Finance

Training delivered by Andy Bate – click here to read more about Andy

Book Here


Intermediate Excel

Date: Wednesday, 23rd October 2024
Time: 9am to 4pm
Price: £120 +VAT Chamber members / £199 + VAT non members
Venue: Winters Park Conference Centre, Penrith, Cumbria, CA11 8RQ

DURATION
This is a one-day training course structured into 7 modules. Commencing 9.00am We will have an introduction then the course will commence at 09.30am. We aim to be finished for 4.00pm.

COURSE AIMS
This training course is designed to familiarise users with the main features of Microsoft Office Excel. It is entirely ‘hands on’, so those attending will get practice in creating and modifying actual spreadsheets. Please bring along your laptop to get the most from the course.

TARGET AUDIENCE
The course is intended for new users of Microsoft Excel 2007, 2010, 2013 or 2016 who want to become productive in the shortest possible time. Delegates should be familiar with using a PC with the Microsoft Windows operating system, and basic prior experience with Excel is required.

PLEASE NOTE: VERSIONS COVERED This course covers 2010, 2013, 2016 and Office 365 versions

Book Here


Digital Transformation

Date: Tuesday 5th November 2024
Time: 9am to 10.30am and 11am to 12.30pm (two sessions)
Price: £100 +VAT members / £140 + VAT non-members
Venue: Online

What does digital transformation really mean?

The 3 key approaches to digital transformation

    • Using data to inform
    • Using Systems to optimise
    • Enhancing systems to improve performance

The 3 key things not to forget when it comes to digital transformation

    • People
    • Process
    • Culture

The 6 key mistakes not to make when it comes to digital transformation

Training delivered by Andy Bate – click here to read more about Andy

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The Role of the Director

Date: Wednesday 20th November 2024
Time: 10am to 4pm
Price: £200 +VAT members / £250 + VAT non-members
Venue: Online

Why attend this training day

  • Develop a thorough understanding of director duties and legal responsibilities
  • Acquire practical strategies to effectively fulfil the role of a director and safeguard both personal and organisational interests
  • Build confidence in addressing boardroom challenges and navigating complex corporate environments
  • Gain essential knowledge on board functions, roles of board members, and corporate governance best practices
  • Enhance awareness of statutory requirements and compliance obligations
  • Explore real-world scenarios to grasp the nuances of corporate decision-making and risk management
  • Understand the importance of mitigating legal risks
  • Learn how to conduct efficient and productive board meetings while adhering to best practices
  • Receive insights into maintaining a balance between strategic direction and operational management within the organisation
  • Empower yourself with the tools and knowledge necessary to advance your career as a current or aspiring director

Overview

With a focus on real-world scenarios, this course provides an understanding of director duties and legal responsibilities. Current and aspiring directors will gain insight into how to carry out the role effectively, and to protect themselves and the organisation from potential liabilities.

You’ll leave with confidence to tackle boardroom challenges, and equipped to take your career to the next level.

Content includes:

✓ How the board functions

✓ Board members’ roles – identifying the differences between direction, management and ownership
✓ An overview of statutory books
✓ How to run an effective board meeting, and deliver best practice in the boardroom
✓ Corporate variety
✓ The legal role of directors and trustees, and their compliance
✓ Companies Act 2006
✓ A director’s guide to staying out of jail

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Advanced Excel

Date: Wednesday, 27th November 2024
Time: 9am to 4pm
Price: £120 +VAT Chamber members / £199 + VAT non members
Venue: Winters Park Conference Centre, Penrith, Cumbria, CA11 8RQ

DURATION
This is a one-day training course structured into 7 modules. Commencing 9.00am We will have an introduction then the course will commence at 9.30. We aim to be finished for 4.00pm.

COURSE AIMS
This training course is designed to familiarise users with the main features of Microsoft Office Excel. It is entirely ‘hands on’, so those attending will get practice in creating and modifying actual spreadsheets.
Please bring along your laptop to get the most from the course.

TARGET AUDIENCE
The course is intended for more competent users of Microsoft Excel 2007, 2010, 2013 or 2016 who want to become productive in the shortest possible time. Delegates should be familiar with using a PC with the Microsoft Windows operating system, and prior experience with Excel is required.

PLEASE NOTE: VERSIONS COVERED This course covers 2010, 2013, 2016 and Office 365 versions

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