Business Support

Growth Hub Training & Events

We run a number of free workshops on a range of topics, at different venues around the county and throughout the year.

Here are the details of the latest events for your diary:

Customer Service On Social Media

Date: Wednesday, 28th April, 2021
Time: 9.30am – 1pm
Venue: Delivered online through Zoom

Workshop details:

Why is customer service so important on social media?
What are your customer service objectives?

During this workshop you will learn:

  • How To Deliver Outstanding Customer Service On Social Media
  • Managing Online Customer Service With An Internal Team
  • Handling Complaints & Negative Comments on Social Media
  • How To Avoid Potential PR Disasters Via Social Media
  • Strategies For Effectively Managing Large Volumes Of Customer Enquiries
  • Good & Not So Good Examples Customer Service on Social Media
  • Dealing with negative comments the right way
  • How to approach customer service on Twitter and Facebook

Search Engine Optimisation and Paid Advertising

Date: Wednesday, 26th May, 2021
Time: 1.30pm – 5pm
Venue: Delivered online through Zoom

Workshop details:

Learn how to gain visibility for your organisation and why SEO is important for your website

Paid Advertising (PPC)

  • An overview of the Paid Advertising options (on Google, Facebook, Instagram & LinkedIn)
  • Google AdWords setup and management
  • Display advertising & remarketing

SEO

  • Search Engine Optimisation (SEO)
  • Introduction to SEO
  • On-page SEO
  • Off-page SEO
  • Image optimisation
  • Google Search Console
  • Local SEO
  • National SEO

Cyber Security crash course

Date: Wednesday, 9th June, 2021
Time: 10-11am
Venue: Delivered online through Zoom

Workshop details:

Did you know every 39 seconds your computer fends off an attack? Since the pandemic there has been a 300% increase in phishing and cyber attacks.

Join Ricky Beaty of Beaty Consultancy on Wednesday 9th June at 10am for an hour long cyber security crash course and find out:

  • Cyber security facts and figures
  • How people and businesses can be hacked
  • Types of attacks
  • Password management
  • Backups
  • Data you hold
  • Cyber response planning
  • Q&As

Marketing: Success in a Day – Aggressive Growth Marketing

Date: Wednesday, 23rd June & Thursday, 24th June 2021
Time: 9am- 1pm
Venue: Delivered online through Zoom

Workshop details:

The complete marketing in a day course.

Covering tools, market research, websites, email marketing, content marketing, video marketing, social media, SEO, copywriting, forum marketing, blogging, influencer marketing, PPC, PR, app and mobile marketing and more.


Booking

Eligibility criteria do apply and we can only offer one place per business. To find out more or to book onto any of the above courses please email paulm@cumbriachamber.co.uk or info@cumbriagrowthhub.co.uk