Whether it is staff who have a poor sickness record due to sporadic days off sick here and there or someone on long-term sick, such absences all have an impact on a business, on productivity and sometimes on the morale and attitude of other staff. BOOK HERE This practical and “can-do” training will use hand-outs, sample letters and real examples: Provide practical tips and guidance to minimise avoidable absence; Give clear advice and techniques for tackling repeat short-term absences; Explain…

Sales success is not just attitude, it’s about the company culture that drives your team, consequently the majority of skills required of a successful sales manager are completely different from those skills of an effective sales person.  If you manage anyone in a sales or customer facing role, you need to set the ‘code’ and just a small improvement in the effectiveness of sales staff can have a significant effect on the sales, margins, overall profitability and direction of any business. This is one of…

Join Cumbria Chamber of Commerce and Ethan Giles, Senior Operations Manager of novi.digital Ltd – UK award-winning specialist digital marketing consultancy for an interactive day focused on building advanced Google analytics skills. 24th January , Newton Rigg Conference Centre, Penrith, 10am to 4pm BOOK HERE Through the day Ethan will cover: Making sure that Analytics is set up correctly. Looking at traffic from different data sources. Setting up conversion tracking for goals and ecommerce. Using Events for tracking important user…

Employment Law Review 2019 Employment law is constantly changing and 2019 saw some major developments of which you should be aware if you are to keep on top of the rules affecting your workforce and your business. The training will cover the key developments of last year and will do so from a practical and down-to earth perspective where we seek to give you clear and straightforward guidance on what you should be looking out for and how you should…

9.30am – 4.30pm (registration at 9.20am) The national standard in emergency first aid training for small & medium businesses with a low to medium risk work environment. This 1-day first aid course is ideal for organisations with a requirement for certificated first aid that offers cost effective training & meets the national HSE standards for first aid in the workplace. All courses are certificated by the Lakes Medics Training Ltd and meet the minimum training requirements for emergency first aid in the workplace…

It’s an exciting time in anyone’s career. They’ve put the hours in, they’ve delivered the goods and now they get the reward they’ve been hoping for. They have landed their first leadership position, they’ve made it – and now the hard work begins... Join Cumbria Chamber of Commerce and Deborah Clark of Get Real Leadership, 3rd February, Newton Rigg Conference Centre, Penrith – 9:30 to 4:30 in a workshop aimed at helping new managers order their thinking, prioritise actions and…