Highfield Level 2 Award for Personal Licence Holders
3rd April 9.30am to 4.30pm – Cumbria Tourism Office, Windermere Road , Staveley, LA8 9PL
Chamber member/Cumbria Tourism member £115 +VAT
Non member £135 +VAT
Any business licensed to sell alcohol, including small pubs, retailers, large night clubs, cafés, restaurants, hotels and sports facilities, is required by law to have at least one personal licence holder. To become a personal licence holder, an individual should obtain a regulated personal licence holders qualification. A personal licence allows the holder to sell or authorise the sale of alcohol. A personal licence is also needed to apply to become a designated premises supervisor (DPS). Licensed premises can have more than one personal licence holder.
Topics include:
• Understanding the application process for a personal licence.
• your legal duties as a personal licence holder
• The roles, responsibilities and functions of licensing authorities
• The licensing objectives and why they’re so important
• How the nature and strength of alcohol can affect your customers
• The law relating to protecting children on a licensed premises
• The powers held by the police and other authorities
Level 2 Award in Food Safety in Catering
9th May – 9.30am to 4.30pm – Cumbria Chamber of Commerce, 3rd Floor Broadacre House, 16 – 20 Lowther Street , Carlisle, CA3 8DA
Chamber members £75 +VAT
Non members £85 +VAT
The aim of the course is to provide anyone who handles, prepares or cooks food to understand the key aspects of food hygiene including how to identify and minimise safety hazards.
The course will ensure employees understand their individual legal responsibilities and what they need to do to ensure they comply with the law.
This course is ideal for anyone who handles, prepares or cooks food and is working in a catering or hospitality environment.
It is suitable for those working in establishments such as hotels, restaurants, pubs and bars, cafes, takeaways, schools and colleges, residential care homes and hospitals.
Hospitality Sells
10th May – 9.30am to 4.30pm – The Halston, 20-34 Warwick Road, Carlisle, CA1 1AB
Chamber member/Cumbria Tourism members £250 +VAT
£350 +VAT non members
It is a common misconception that your brand is your logo, colours and fonts etc. Which are really important but are actually your brands ‘Visual Identity’. Your ‘brand’ is less tangible: It is the perception, the emotional connection, your customers have with you product or service.
There are lots of well-established hospitality businesses delivering excellent service and food across Cumbria and The Lakes. Competition is high. Maximising sales, increasing average spend per head and improving penetration selling more courses is a challenge, especially in financially challenging times. This workshop will address these challenges and help you deal with them now and in the future. A fantastic investment at the start of a holiday season