Developing and Maintaining your Online Reputation

Date: Wednesday, 31st January 2024
Time: 10am-1pm
Price: £50 +VAT members / £75 + VAT non-members
Venue: Online via Zoom

In today’s digital landscape, whether you’re aware of it or not, your business is the subject of online conversations. The vast majority of potential customers now turn to online searches before making purchasing decisions, and if they stumble upon negative content about your business, it can cost you sales every day.

Join us in this session where we will learn how to uncover and manage your online reputation effectively. We’ll guide you through the process of assessing and reshaping your digital image, ensuring that you maintain a positive online presence that aligns with your business goals.

By the end of this session, you will:

• Gain insights into evaluating your current online business presence.
• Discover strategies to transform your current customers into enthusiastic online advocates.
• Explore a range of tactics for effectively handling negative reviews and feedback.
• Identify valuable free tools that assist in cultivating a positive online presence.
• Learn how to establish an authoritative “expert” online presence that reinforces your business’s credibility.

Book Here

Time Management and Prioritisation

Date: Thursday 22^nd February 2024
Time: 1pm to 4pm
Price: £50 +VAT members / £75 + VAT non-members
Venue: Online

This course will cover the following areas:

• Setting goals to manage your time and complete workload
• How to plan efficiently
• Online time management tools
• Looking at your multi-tasking skills

Delegates will have the opportunity to explore the subject through a mix of training materials and guided discussions/class exercises.

Book Here

Department for Business & Trade webinars

Tuesday 13 February at 3:00pm: Let’s take your drinks to the world! (here)

Wednesday 14 February at 2:00pm: Sell your food to the EU: demystifying sanitary and phytosanitary requirements (here)

Thursday 7 March at 11:00am: A beginner’s guide to shipping your food and drinks products overseas (here)