Know Your Business News Refreshed commercial training coming soon

Article

Refreshed commercial training coming soon

Following a recent trainer procurement we now have a team of 26 trainers who we’ll be working with to schedule in new training over the next few months. In fact, we’ve already started with our featured new training for July – The Strategic Art of Delegation: Develop people, free up time and improve performance.

We’ll be offering a great range of topics, delivered by industry experts and we’ll keep prices as low as possible.

We’re really hoping there will be training(s) that meet your current needs.

FEATURED TRAINING

The Strategic Art of Delegation: Develop People, Free Up Time and Improve Performance

Date: Wednesday 22nd July 2026
Time: 10am to 11.30am
Price: £50 +VAT members / £65 +VAT non-members
Venue: Online
Delivered by: Destinations Coaching

Delegation is one of the most important leadership skills, yet one of the most misunderstood. Many managers either hold onto work for too long, delegate without providing enough clarity, or unintentionally micromanage their team. The result? Reduced productivity, disengaged employees and managers who become overwhelmed.

This practical and highly interactive 90-minute workshop will help you develop a more strategic approach to delegation. Rather than simply deciding whether to delegate, you'll learn how to delegate at the right level, to the right person, using the right leadership style.

Through real-life business scenarios, practical exercises and facilitated discussion, you'll explore:
1.    Why effective delegation is essential for high-performing teams 
2.    A simple six-step delegation process 
3.    How to decide what should – and shouldn't – be delegated 
4.    The six levels of delegation and when to use each one 
5.    How to match your delegation approach to an individual's capability, confidence and experience 
6.    How leadership styles influence successful delegation 
7.    Common delegation mistakes and how to avoid them 
8.    Practical tools you can immediately apply with your own team

You'll leave with greater confidence to delegate in a way that develops people, increases accountability, frees up your own time and improves business performance.

Ideal for business owners, supervisors, team leaders and managers who want to build more capable, engaged and empowered teams.

Book here

We also have coming up in August and September.

Helpful Techniques for Managing Neurodiverse Staff

Date: Tuesday 18th August
Time: 10am to 11.30am
Price: £50 +VAT members / £65 +VAT non-members
Venue: Online
Delivered by: NH People Coaching & Development

Unlock the potential of a truly inclusive workplace with this practical and engaging online workshop designed to help managers, team leaders, and HR professionals better support neurodiverse employees.

Led by Nev Holmes, who brings both lived and professional experience of neurodiversity, this 90-minute session explores the importance of effective communication styles, workplace environments, clear expectations, and inclusive management approaches. Participants will gain valuable insights into the strengths, skills, and unique perspectives that neurodiverse individuals can bring to a business, as well as practical techniques for creating a working culture where everyone can thrive.

Whether you're looking to improve team performance, enhance employee wellbeing, or build a more inclusive organisation, this workshop provides the knowledge and confidence to support neurodiverse staff effectively and unlock their full potential.

Book here

Hire with Confidence: Practical Interview Skills for Managers

Date: Wednesday 19th  August
Time: 10am to 11.30am
Price: £50 +VAT members / £65 +VAT non-members
Venue: Online
Delivered by: Realise HR

This practical and engaging 90-minute online workshop is designed to help managers feel confident, prepared, and equipped to run effective interviews that bring out the very best candidates.

You'll learn how to:

  • Prepare thoroughly before an interview to ensure a smooth and professional process
  • Build rapport and create a positive candidate experience from start to finish
  • Ask insightful, competency-based questions that uncover skills, behaviours and potential
  • Listen actively and assess responses consistently and fairly
  • Avoid common interviewing pitfalls and unconscious bias
  • Make confident, evidence-based hiring decisions

Whether you're new to interviewing or looking to refresh your skills, this session will provide practical techniques and real-life examples that you can apply immediately.

The result? Better interviews, smarter hiring decisions, and a positive experience that strengthens your organisation's reputation and helps attract and retain great people.

Ideal for: Managers, team leaders and anyone involved in recruitment and selection.

Outcome: Confident managers who can identify the right talent and represent the organisation professionally.

Book here

Sales for Sustainable Growth

Date: Thursday 3rd September
Time: 10am to 1pm
Price: £100 +VAT members / £130 +VAT non-members
Venue: The Halston, 20-34 Warwick Road, Carlisle, CA1 1AB
Delivered by: Impact Growth Academy

Sell with confidence. Convert with clarity. Grow with purpose.

If sales feel inconsistent, uncomfortable, or overly reliant on luck — this session gives you a structure that actually works.

This is a practical, no-fluff workshop designed to help you build a repeatable, confident sales process that delivers results without feeling pushy or scripted.

In this session, you will:

•    Learn a clear, simple sales structure you can use immediately
•    Improve how you communicate value and handle objections
•    Build confidence in sales conversations (without the awkwardness)
•    Understand how to move prospects from interest to decision

Book here

Dealing with workplace disputes/bickering

Date: Wednesday, 9th September 2026
Time: 10am to 1pm
Price: £75+VAT member / £95+VAT non-member
Venue: Online

Fallouts between colleagues are common but time-consuming, disruptive and damaging. This training will show how to reduce the risk of such disputes in the first place but also how to deal with them effectively if they do arise. Practical and common sense solutions but also how to follow key procedures as needed.

Book here

Why Your Facebook/Instagram Posts and/or Ads Aren’t Working (& How to Fix Them)

3-Session Online Programme

Date: Every Wednesday 16th, 23rd and 30th September 
Time: 10am to 11am
Price: £65 +VAT members / £85 +VAT non members
Venue: Online (Teams)
Delivered by: Virtual Bell

A practical, interactive programme over three 1-hour sessions designed to help small businesses improve the performance of their Facebook and Instagram content through guided transformational learning.

Rather than generic advice, this course focuses on diagnosing real issues and guiding participants to create better performing content over a structured 3-week period.

Attendees will:

  • understand why their posts and/or ads are not performing
  • have created and tested improved posts using trainer and group feedback
  • gain a repeatable content framework using a re-usable prompt sheet and diagnostic tool
  • build confidence using Facebook/Instagram effectively
  • understand which platform (FB or IG) works better for them and why

This isn’t just training, it’s a guided improvement process. By the end, you won’t just understand what to do, you'll have already started doing it!

Book here

AI for Website Content & SEO: Get Found Online Faster

Date: Thursday 24th September
Time: 10am to 1pm
Price: £75 +VAT members / £95 +VAT non-members
Venue: The Melbreak Country House Hotel
Delivered by: Virtual Bell

Small businesses often struggle with creating strong website content and understanding SEO (search engine optimisation). AI can simplify both, helping you write clear, keyword rich content, identify what your customers are searching for and optimise your site for better visibility.

This course teaches business owners how to use AI tools to improve their website content, structure pages properly and boost their online reach, even with zero technical experience.

Participants will learn how to use AI to improve clarity, create compelling copy and optimise pages so customers (and Google) can find them more easily.

By the end of this course, participants will be able to:

  • Use AI to create website copy that is persuasive, easy to read and fully customer focused
  • Identify keywords and search terms customers are using
  • Optimise website pages for SEO
  • Use AI tools to improve page structure, headlines and calls to action
  • Understand how Google ranks content and how to write accordingly
  • Avoid common SEO mistakes small businesses make

Book here

AI – Beyond the Basics

Date: Tuesday 29th September
Time: 9am to 12noon
Price: £75+VAT members / £95 +VAT non-members
Venue: J36 Conference Centre, Milnthorpe
Delivered by: Virtual Bell

This course is designed for businesses that have experimented with AI tools but are not yet getting the consistent, high-quality results they expected.

Many businesses have started using AI but find the outputs generic, inconsistent or time consuming to refine. This practical, highly hands on workshop helps delegates turn AI into a simple, repeatable business system that genuinely saves time.

The workshop focuses primarily on ChatGPT and Microsoft Copilot while also providing an overview of the most commonly used AI platforms.

By the end of the session delegates will:

  • Understand which AI platform is best suited to specific business tasks
  • Write better prompts for consistently high-quality results
  • Use AI to create meeting minutes, summaries and action plans
  • Create reusable templates for emails, documents and responses
  • Automate repetitive admin tasks including quotes, replies and notes
  • Turn rough ideas into professional communications
  • Save time across administration, communication and marketing
  • Understand safe and ethical AI use

Ideal for businesses that:

  • Have already experimented with AI
  • Want better quality results
  • Want to save time and work smarter
  • Are ready to move beyond basic AI use

Book here

Don’t forget if you’d like to identity and prioritise your training needs ensuring compliance in key areas and reduce spend on ineffective training then our Training Needs Analysis is here to help.

You can read more and view costs here