Our friends at Cumbria Tourism have asked us to share the below information with our network.
Update on the Employment Rights Bill
Cumbria Tourism strategic partner Burnetts Solicitors is delivery a free, practical webinar on the Employment Rights Bill, one of the biggest changes to employment law in a generation.
The session will explore what the reforms mean for tourism and hospitality employers, what is still subject to change, and how businesses can prepare now. Topics include zero-hour contracts, enhanced day-one rights and third-party harassment, with time for Q&A.
Taking place on Wednesday 21st January from 9am to 10.15am online, you can book your free place here
Start the year strong with Welcome Host Gold Training
Welcome Host Gold is a one-day, intensive training course from Cumbria Tourism that equips frontline staff with the core skills needed to deliver exceptional customer service in today’s fast-moving visitor economy.
This isn’t just another workshop — it’s an interactive, practical learning experience using group exercises, action planning and real-world scenarios.
Whether you’re in tourism, hospitality, leisure or any customer-facing role, this training helps your team shine — and your business benefit.
Welcome Host Gold Customer Service Training
Thursday 12th February 2026
Staveley
With limited spaces available, reserve your spot today and empower your team to create unforgettable visitor experiences.
