100 ideas for creating fabulous social media content Creative ideas, tips and techniques for hospitality businesses you can use over and over again You know that feeling. You’re sat in front of the screen like a rabbit in the headlights desperately trying to think of something new and different to post on your social media accounts, but you’re just out of ideas. Join Cumbria Growth Hub with funding from Cumbria Growth Catalyst and Jackie Harris of Brightspark Marketing to find…

“Someone who is assertive behaves confidently and is not frightened to say what they want or believe”. (Cambridge Dictionary) Confidence and Assertiveness go hand in hand in positively shaping our relationships with colleagues, staff, managers and clients. An ability to appropriately express our thoughts, feelings and beliefs is a key skill for everyone in the workplace – and at home! This doesn’t mean we need, or have a right, to railroad over other people’s ideas, beliefs and needs. Being assertive…

Every manager should understand finance if they are to play an active role in helping grow their organization and achieve its objectives. This course is aimed at those managers who are seeking a basic understanding in key financial documents and processes.   If you don't have a background in finance you might find it challenging reviewing  financial documents, analysing financial performance and managing budgets. This workshop will help you to understand and interpret basic financial documents used in your day-to-day business…

Workington, Cumbria
Week 1: Monday 29 July 2019 to Friday 02 August 2019

Hi   Join Cumbria Growth Hub with funding from Cumbria Growth Catalyst to find out how to sprinkle some magic sales dust over your e-commerce website, 10am to 1pm, Tuesday 30th July, Cumbria Chamber of Commerce, Carlisle.   Paul Teague, the Chamber's Digital Development Manager, has been working with websites since 2001 and sells thousands of e-books every year via online platforms such as Amazon, Apple, Barnes & Noble, Kobo and Google Play.   He also knows a thing or…

Sales success is not just attitude, it’s about the company culture that drives your team, consequently the majority of skills required of a successful sales manager are completely different from those skills of an effective sales person.  If you manage anyone in a sales or customer facing role, you need to set the ‘code’ and just a small improvement in the effectiveness of sales staff can have a significant effect on the sales, margins, overall profitability and direction of any business. This is one of…

Training Your Trainers to Achieve Awesome Results We all know that the delivery of organisational results and objectives relies on having a well-trained, highly-skilled workforce. The engagement and ability of the team is what drives success and growth. For many organisations and businesses, the use of external training providers is neither appropriate nor cost-efficient and the responsibility for training falls to Senior and Middle Managers, HR or subject matter experts. But who has trained the trainer? Drawing on 30 years’…