Online Training

Your Customer Journey

Customer service is much more than keeping your customers happy, it is an asset in understanding future customers and their expectations, helping you define your business and solidly impact on your bottom line.

In this series of videos, Justine Douglas from Cumbria Training Services explains why the customer journey is so important.

There are ten videos in total – use the green arrows to scroll through the series.

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Contact us today for help and advice on starting or growing your business.

Tel: 0844 257 8450

Email: info@cumbriagrowthhub.co.uk